Shipments and returns

Your pack shipment

Parcels are shipped through CTT (classic EMS), DPD or Fedex. Delivery time is usually 3 working days for express transport from the moment you receive the "shipped" confirmation email. Delivery may suffer delay depending on the Covid-19 Pandemic. Reference of your parcel will be sent via email.

Multiple orders will not be grouped


Goods must be returned within 14 days after receiving the order. Items must be in the original state. You must print the return form in your account by selecting the order and click on "return an item". Return shipping costs will be at the client's expense.